TALK
THURSDAY 05 OCT 2017, 20H
FORUM-IRTS DE LORRAINE - METZ (57)
Emotional labor
Anna Safuta, sociologist
Moderator: Fanny Zanferrari, sociologist
Anna Safuta, sociologue
What happens when professional work is entwined with personal feelings? In professions such as personal assistants, healthcare, housekeeping, etc., the employers, or the beneficiaries of those services, often pull on sensitive strings to get ever more out of the relationship. Are today’s workers slaves to emotions?
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